The Box Office will automatically exchange your tickets across to the same seats of the equivalent performance of the new schedule.
I have requested an exchange to the newly scheduled date, what happens next? If you have requested a refund, and not heard from us within 14 days, please get in touch. For postponed or cancelled events, we offer the option of a full refund*, or to priority book the same or similar seats for the equivalent newly scheduled date, or to donate your ticket value to support the future work of our Creative Learning team. Please ensure we have the most up-to-date contact information for you. We will directly contact the named booker for any event that is postponed or cancelled. I have tickets for an event that is postponed or cancelled, what should I do? Postponed, Re-scheduled and Cancelled Events
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